We’re Rated A+ on the BBB — Here’s Why That Matters

Buying a new home is one of the largest financial decisions you'll ever make. Before you choose a builder, you deserve to know exactly who you're working with. Trinity Family Builders has earned an A+ rating from the Better Business Bureau (BBB) — the highest rating the BBB awards — and has been BBB Accredited since February 2025. If you're actively comparing new home builders in Central Florida, here's why that distinction matters and what it says about how we do business.

What Is a BBB A+ Rating — and Why Is It the Highest You Can Get?

The Better Business Bureau rates businesses on a scale from A+ down to F. That rating is based on several factors the BBB evaluates independently, including:

• How long the business has been operating
• Transparency in how the business describes its products and services
• Whether the company has responded to and resolved customer complaints
• Licensing, background, and any government actions on record
• Adherence to the BBB's Standards for Trust

An A+ rating is the highest grade the BBB awards. It isn't given automatically — businesses must demonstrate consistent ethical conduct, responsive customer service, and honest business practices over time.

Trinity Family Builders earned that A+ designation, and we're proud of what it reflects about how we operate.

Why BBB Accreditation Matters When Choosing a New Home Builder

Not every builder pursues BBB accreditation. Doing so requires a formal commitment to uphold the BBB's Standards for Trust, which include honesty, transparency, responsiveness, and accountability.
When you're investing hundreds of thousands of dollars in a new home, those standards aren't just nice to have — they're the foundation of a builder relationship that works.

Here's what BBB accreditation signals to a buyer:

Accountability is built in. BBB-accredited businesses agree to work with the BBB to resolve any disputes that arise. That means if something goes wrong during your homebuilding process, there's a formal, independent channel to work through it.

Transparency is non-negotiable. The BBB verifies that businesses accurately represent what they offer and don't engage in misleading practices. For a homebuyer comparing floor plans, pricing, and communities, that kind of straightforwardness matters.

Responsiveness is expected. A core part of the BBB rating formula is how companies respond to customer concerns. At Trinity Family Builders, communication isn't an afterthought — it's one of the most consistent things our buyers comment on.

The Family Behind the Rating

Trinity Family Builders isn't a national conglomerate. We're a family-owned builder based in Orlando, with deep roots in Central Florida's residential construction industry dating back generations.

The Orosz family previously built Royal Oak Homes — recognized by Builder Magazine as the Fastest Growing Homebuilder in the Nation in 2014 and 2015 — and then Hanover Family Builders, which was named Central Florida's Fastest Growing Company in 2020 by the Orlando Business Journal and delivered more than 3,000 homes to Florida families. Trinity Family Builders launched in 2024, carrying that same family legacy into a new chapter.

That history matters. An A+ BBB rating from a brand-new builder with no track record would mean something different than the same rating carried by a team that has built and delivered thousands of homes across Central Florida. Our reputation was built long before the BBB file was opened.

What Homebuyers Are Actually Saying

Our BBB rating reflects patterns in how we treat our buyers — not a single good experience. Here's what buyers consistently highlight when they share their experience with us:

• Clear communication at every stage of the process, from contract to closing
• A team that shows up prepared — for walkthroughs, final inspections, and warranty visits
• New home advisors who are knowledgeable, patient, and never high-pressure
• A warranty and customer care process that doesn't disappear after keys are handed over

"Alison, Brandon, & Lucas have been great to work with. I would definitely recommend Trinity Family Builders to others." — Trinity Family Builders buyer

If you'd like to read more firsthand accounts, visit our testimonials page to hear directly from buyers who've been through the process.

Our Current Communities Across Central Florida

Trinity Family Builders is actively building in several desirable Central Florida locations. Whether you're drawn to the DeLand area, the lakes of Clermont, the growing St. Cloud corridor, or communities near Eustis, we have new homes at various stages — from to-be-built opportunities to homes that are ready now.

If you're ready to stop browsing and start touring, explore our current communities and available inventory:

👉 View all communities and available homes

Looking for something you can move into quickly? Our move-in ready homes are updated regularly and include select options with financing incentives. Ask our team about current rates on quick move-in homes when you reach out.

Frequently Asked Questions

What does BBB A+ mean for a home builder?
A BBB A+ rating is the highest grade the Better Business Bureau awards. It reflects a builder's commitment to transparency, responsive customer service, and ethical business practices. For homebuyers, it's an independent, third-party signal that the builder operates with accountability and has a track record of resolving issues professionally.

Is Trinity Family Builders BBB accredited?
Yes. Trinity Family Builders is a BBB Accredited Business, accredited since February 2025, and holds an A+ rating from the Better Business Bureau. You can verify the listing directly on the BBB website.

How long has Trinity Family Builders been building homes?
Trinity Family Builders was founded in 2024, but the leadership team has been building homes in Central Florida for decades. The Orosz family's prior companies — Royal Oak Homes and Hanover Family Builders — built more than 3,000 homes in the region and earned national recognition for growth and customer service.

Where does Trinity Family Builders build homes in Central Florida?
We currently build in several Central Florida markets, including DeLand, Clermont, St. Cloud, Eustis, and areas near Orlando. Visit our communities page for the most current locations and availability.


What types of homes does Trinity Family Builders offer?
We build single-family homes and multi-family townhomes across a range of floor plans. Some homes are available as quick move-ins; others can be built to order. Our team can walk you through what's available in your preferred community and price range.


Does Trinity Family Builders offer a warranty on new homes?
Yes. Our homes come with a new home warranty. Warranty specifics vary by home and community — our sales team can walk you through full details when you visit.

Ready to Tour? Here's Your Next Step.

If you're comparing new home builders in Central Florida and want to work with a team that stands behind what it builds, we'd like to show you what that looks like in person.

Schedule a tour of one of our model homes, explore available floor plans for your preferred community, or reach out to our team with questions. We'll give you straight answers — no pressure, no runaround.

📞 Call or text us at 407-214-3860
🏠 View current inventory and move-in ready homes
📍 Find a community near you

Trinity Family Builders is a BBB Accredited Business with an A+ rating. BBB Accredited Since: February 7, 2025. For independent verification, visit the BBB business profile for Trinity Family Builders.